Is Fear stifling your marketing?
My years advising business owners and founders have revealed a persistent challenge that too often remains unaddressed: the fear of implementing real strategy. Now it’s important to understand that these leaders do not lack intelligence or capability—far from it. They care deeply about their ventures and their missions. Yet strategy frequently feels elusive, or worse, a bit ‘meh’.
I’ve come to the conclusion that the reason for this is fear. Specifically, fear that arises when facing irreversible choices. True strategy demands commitment. It requires a leader to say ‘this path, not that one.’ Such decisions remove the comfort that comes with having options at hand. They force leaders to acknowledge the potential for failure and its very real consequences. A strategic misstep can do more than affect a quarterly report; it can disrupt a leader’s professional narrative, damaging carefully built reputations, undermining the team’s confidence, and straining relationships with investors and customers. These high stakes often provoke paralysis, where bold action gives way to safer, more tentative measures.
Instead of committing to a clear path, many leaders split their focus. They devise elaborate contingency plans and rely on strategies so cautious they achieve little. This defensive mindset increases risk by preventing any meaningful differentiation in the market.
External agencies sometimes enable this reticence. Leaders may treat an agency not simply as a specialist but as a convenient shield from blame. This allows a leader to distance themselves from strategic decisions, as though the responsibility lies elsewhere should results disappoint. Yet this misrepresents the essence of a true strategic partnership. No agency can—or should—dictate the direction that defines a business’s future. An agency provides insights, offers frameworks, and supports execution. It can highlight opportunities and point out pitfalls. However, the final direction, the courage to commit, must come from within the leadership team.
Strategic leadership does not mean shutting out fear; it means acknowledging it and pressing forward regardless. It involves making clear, deliberate decisions that align with a carefully defined vision, even when the stakes feel daunting. Hesitation represents a profound danger in this context. Indecision squanders time and opportunity, allowing competitors to advance unchallenged. By hesitating, you risk losing momentum and clarity, leaving your team unsure of their direction and uncertain about your leadership. In a strategic landscape where timing and confidence often prove decisive, the refusal to act decisively carries a heavier penalty than making a bold move that does not pan out exactly as planned.
So why do strategies often fail?
1. The “Not a Strategy” Strategy
Goals are not strategies. Declarations such as “We want to double our revenue this year” or “We want to be the leader in our market” may sound ambitious, yet they merely define outcomes rather than charting a path to achieve them. Presenting these outcomes as strategies leaves your team with no genuine roadmap, no practical guidance on the route they must follow. It resembles saying, “We are heading west,” without any indication of how to make the journey.
This confusion often arises from an impulse to avoid accountability. By refusing to commit to a defined course of action, leaders can attribute failure to external factors or problems with execution, rather than confront the rigour and risk inherent in choosing a specific method. Such avoidance is not leadership; it is self-preservation that comes at the expense of genuine progress.
Consider a practical example. A clear business objective might specify increasing profit by a certain amount within a certain timeframe. The corresponding business strategy might involve growing revenue by an agreed sum while reducing costs by a given margin. Customer or market research should then reveal existing perceptions of your brand, product, or service. Armed with these insights, you could set a communication objective that challenges entrenched assumptions, followed by a communication strategy that actively reshapes these beliefs.
Focusing on a single business objective keeps the strategy streamlined and actionable. Multiplying objectives dilutes focus and complicates implementation. Another valuable approach to objectives involves adopting the SMARTER framework, recommended in Les Binet and Sarah Carter’s book How Not to Plan – 66 Ways to Screw It Up. Under this model, objectives must be specific, measurable, achievable, realistic, timed, evaluated, and reviewed. This ensures that objectives function not as lofty aspirations, but as clear, accountable targets that translate into robust strategies, guiding your team with purpose and confidence.
2. The Vague and Wobbly Strategy
Perhaps you have experienced this scenario. You present a vision that sounds appealing but says nothing definite. “We intend to innovate and remain ahead of the competition.” It appears aspirational, yet it provides no clear path forward. Without specifics, the objective stays safe, open-ended, and uninspiring.
Consider the outcome. Your team cannot act on vague instruction. Ambiguity halts progress. Some individuals will attempt different approaches, while others wait for clarity. Meanwhile, competitors forge ahead, seizing opportunities that slip through your fingers.
What underpins this hesitation? Fear of error. Yet inaction usually proves worse than choosing the wrong path. A flawed decision, at least, allows for learning and adjustment. Paralysis simply leaves you rooted to the spot, unable to advance.
A well-defined brief prevents such stagnation. After more than 25 years as a consultant, I understand what separates a strong marketing plan from a weak one. Too often, client briefs remain too general and ignore fundamental principles. They include no established methods or benchmarks to judge the creative work or assess the success of a campaign.
If the goal is to raise awareness, how will you define success? Do you have the budget and framework for pre- and post-campaign research? Can you quantify share of voice? If you must boost sales, identify a clear target within a set timeframe. Will this revenue originate from existing customers or new ones? By stating these criteria at the outset, you create clarity and alignment. This ensures that everyone involved understands not just the destination, but the route required to reach it.
3. The Overcomplicated Strategy
Consider another scenario. You possess pages of data, charts, and detailed plans. The strategy appears so elaborate that even you find it difficult to explain. Such complexity may create the illusion of thorough preparation, but recognise the truth—it is not clarity; it is a disguise.
What lies beneath this complexity? This approach attempts to hide behind the numbers, as though it states, “The data makes the decision, not me.” Yet data never chooses a path; people do. Excessive detail drains your team’s energy as they attempt to decode the plan, rather than deliver results. More damaging still, such intricacy often signals uncertainty about the strategy itself.
The Broader Impact of Fear
Fear doesn’t just hurt your strategy—it can shape your entire business. As a founder, your mindset trickles down to your team. If you’re operating from a place of fear, your company becomes:
- Risk-Averse: You stick to safe, uninspired campaigns or initiatives that fail to differentiate your business.
- Reactive: You focus on putting out fires rather than seizing opportunities.
- Indecisive: Delays in decision-making give your competitors a head start.
- Stagnant: Your team stops pushing boundaries, settling into a cycle of mediocrity.
This isn’t the business you set out to build, is it?
Courage Is the Antidote
So, how do you break free from fear? Courage. It’s not about eliminating fear—that’s impossible. It’s about acting despite it. Here’s what courageous leadership looks like:
- Make the Call: Commit to a decision, even if it feels risky. Indecision is the real enemy of progress.
- Simplify: If you can’t explain your strategy in a single sentence, it’s too complicated. Clarity creates action.
- Own It: Be accountable for the outcomes—good or bad. Leadership isn’t about being perfect; it’s about taking responsibility.
- Encourage Risk-Taking: Create an environment where your team feels safe experimenting and learning from mistakes.
- Learn and Adapt: View failure as a stepping stone, not a dead end. When you embrace this mindset, your team will follow suit.
How to Test Your Strategy
Here’s a simple litmus test: Have I made a binary decision? In other words, have you clearly chosen one path over another? Or have you left it ambiguous?
Your gut will tell you the answer. If it feels uncomfortable—if it feels like a leap—you’re probably on the right track. Strategy isn’t supposed to feel safe. Safe strategies are forgettable. They’re the ones that get nodded along to in meetings and quietly ignored in execution.
Moving Forward
Fear will always be part of the equation. You care about your business, and that’s a good thing. But fear doesn’t have to control you. By embracing courage, simplifying your approach, and committing to clear, decisive strategies, you can move your business forward.
So, what will it be? Another cautious plan that fizzles out? Or a bold, decisive strategy that might just transform your business? The choice is yours.