Why CAC is Irrelevant: Why the Best Customers are Worth More than the Cheapest

Enough with the Abbreviated Marketing Metrics As a business owner, you're probably drowning in a sea of acronyms from your marketing team—CPC, CAC, ROI, ROAS - FFS! it's enough to make anyone's head spin. Recently, I had a revealing conversation with a client who was laser-focused on reducing their CAC (Customer Acquisition Cost). It sparked an important realization: we're often asking the wrong questions about business growth. While efficient customer acquisition is important, an obsession with CAC can blind us to crucial factors that influence long-term success and sustainability. The Seductive Simplicity of CAC The [...]

By |2024-11-05T12:38:34+00:005 November 2024|Uncategorised|

Embrace the Imperfect Start: Why Jumping into Marketing Can Propel Your Startup or SME Forward

The fear of launching your marketing efforts before everything is 'just right' can be paralysing. Many startup founders and SME owners find themselves caught in the trap of aiming for perfection, delaying their marketing initiatives in the quest for the ideal moment, strategy, or message. However, this pursuit often leads to missed opportunities and stunted growth. The truth is that the market waits for no one, and the cost of inaction can far outweigh the imperfections of an early start. The essence of today's market lies in its dynamism and the relentless pace of change. [...]

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